Cybersecurity remains a vital topic for business because its frontiers keep shifting. As older vulnerabilities are resolved, new ones arise.

One popular approach for hackers is “phishing,” which obtains information by tricking people into giving it up voluntarily. In this blog post, we’ll explore the importance of training your team to spot and avoid phishing scams.


Why Is Phishing So Dangerous?

Phishing poses a threat because it looks completely innocent. It arrives in the form of an email, text, or voicemail that your team doesn’t see is out of the ordinary. In fact, they may even think they’re expecting that communication. When they click a link or provide information, however, they’re actually giving it to a party that intends to use it for nefarious ends.


Common Types of Phishing Scams

Phishing can take on many forms, including:


  • Emails that look like official correspondence from a bank, online vendor, or other source.
  • Phone calls that pretend to be from a legitimate source, such as the IRS, to convince the person who answers the phone to give up sensitive personal information.
  • Text messages that send a malicious link along with some “bait” to get the person to click, such as the promise that the recipient has won a prize. When the recipient clicks the link, however, they receive malware or other security problems.
  • Malicious software that collects information users type into a device, like their credit card number while making an online purchase.

Some phishing communications are sent out in a generic mass blast. Others, however, are targeted to individuals. These phishing attempts may include personal details, such as the target’s address or shopping habits, to make them appear to come from a legitimate source.


How to Help Your Team Spot and Avoid Phishing Scams

It’s easy to fall prey to a phishing scam if you don’t know what you’re looking for. To help your team avoid becoming targets:


  • Inform them about phishing scams. Teach them what to look for and share information about new scams as they arise.
  • Teach teams to examine a message before clicking or responding. Look closely at the URL, email address, and so on. If they didn’t expect the message, they probably shouldn’t interact with it.
  • Keep computer systems, antivirus software, and backup systems up to date. Use these regularly.


Looking for the tools and talent your team needs to stay safe online? Talk to the experts at Odell Studner.

We’ll help you access the resources you need to protect your business and promote safety. Contact us today to learn more.